Support

We pride ourselves on the level of service that we provide and are proud of our 99.9% uptime. We will always respond to your emails and telephone calls promptly. If you have a problem with your website then we will investigate and get the problem fixed as soon as possible.

The Internet is a public network with many thousands of servers all over the world and yes, sometimes things do go wrong. Luckily it is very rare that a client will have problems connecting to their website, however if it does happen, We will investigate and give you with an update as soon as possible. If your website is hosted by us, then this service is included in your annual hosting charge. If your webpages were built by us, then they are also included in the service plan.

Additional Support

We are always willing to help with problems or requirements outside of the normal website support area. There may be a small charge for this service, but we will discuss with you, prior to starting an work.